Prague airport Ruzyne is situated approx 16 km (10 miles) west from Prague city center, which means about 30 mins drive. Our driver will greet you holding the plate with your name in front of the exit from the terminal gate inside of the arrival hall. Please stay near by exit of the terminal gate until our driver will find you as it would be more difficult to meet at the hall later. Our driver will wait for you at least untill 60 mins after your arrival time for case of any delays (luggage, passport control etc.) so you don't need to worry if you experience a short delay.

Please, inform us about any flight changes so we could inform our driver. In case you do not see our driver. We will immediately contact the driver and inform you of the situation (e.g. delay due to a traffic jam or car problem) or the driver's location.

How can I recognize the driver? Drivers wait for the guests at the arrival with a notice with the guest's names. If you have any problems in finding the driver or with the transfer, you can call anytime our helpline at: +420 777 181 530

How can I pay for the transfer? Transfers are paid directly to the driver. If you are interested in the back transfer, too, you can agree arrange it right with the driver, or using our on-line form.

Why to use your private airport transfers? You might be just fine using public transport or take a regular taxi and hope they will not rip you off. The choice is yours. But our private airport transfer will give you the comfort of knowing that after you arrive at Prague Airport, there's someone waiting for you to pick you up and take you and your luggage straight to where you are staying, without any hassle.

What happens if my flight is delayed? Our drivers check flight status online, so we know when you're about to arrive. They will only wait in the arrival hall for up to 60 minutes after you flight has landed unless you contact us about any problems (held up in passport control or baggage delay). In this case our driver will wait for you longer.

What if I can not find the driver? After your arrival to the Prague Airport, having passed through customs and the baggage claim area, you will be welcomed by the driver holding card with your name printed on it. Please call the driver (a number for the driver will be sent to you with your confirmation) if you can't find him waiting for you.

Do you provide child seats? Yes, but please let us know in advance if your require the child seat. There is no extra cost for this service.